DYNAMIC ENGINE PARTS – Customer Data Privacy Policy

Dynamic Engine Parts CC is committed to protecting the privacy and personal information of our
customers. This Privacy Policy outlines how we collect, use, store, and protect your personal
information in accordance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013)
(“POPIA”)
.
What is Personal Information?
Personal information is defined in POPIA as information relating to an identifiable, living, natural person,
and where applicable, an identifiable, existing juristic person. This includes, but is not limited to:

• Name, contact details (address, email, telephone number).
• Identity number
• Financial information
• Online identifiers
  Purpose of POPIA:
  The purpose of POPIA is to give effect to the constitutional right to privacy by protecting personal
  information processed by public and private bodies. It aims to establish minimum requirements for the
  processing of personal information and provide data subjects with rights and remedies to protect their
  information.
  Conditions for Lawful Processing of Personal Information:
  POPIA sets out eight conditions for the lawful processing of personal information.
  Accountability: Dynamic Engine Parts is responsible for ensuring compliance with the conditions for
  the lawful processing of personal information.
  Processing Limitation: Personal information must be processed lawfully and in a reasonable manner
  that does not infringe the privacy of the data subject. Processing should be adequate, relevant, and not
  excessive for the purpose. Consent from the data subject is generally required, unless processing is
  necessary for contractual obligations, legal compliance, legitimate interests, or public duty.
  Purpose Specification: Personal information must be collected for a specific, explicitly defined, and
  lawful purpose related to our functions or activities.
  Further Processing Limitation: Further processing of personal information must be compatible with
  the original purpose for which it was collected.
  Information Quality: We take reasonably practicable steps to ensure that your personal information is
  complete, accurate, not misleading, and updated where necessary.
  Openness: We are transparent about our processing activities and will notify you when collecting your
  personal information, including the purpose of collection, our contact details, and your rights.
  
• Security Safeguards: We implement appropriate, reasonable technical and organisational measures
  to secure the integrity and confidentiality of your personal information and prevent unauthorised access,
  loss, damage, or destruction..
  Data Subject Participation: You have the right to access, correct, or delete your personal information
  held by us. You also have the right to object to the processing of your personal information in certain
  circumstances.
  How We Collect Your Personal Information:
  We may collect your personal information when you:
• Place an order for our Goods or Service.
• Register an account on our website.
• Contact us with enquiries or requests.
• Subscribe to our marketing communications.
  How We Use Your Personal Information:
  We may use your personal information for the following purposes.
• To process and fulfil your orders for Goods and Services.
• To communicate with you regarding your orders and enquiries.
• To provide customer support.
• To manage your account.
• To send you marketing communications (where you have consented or as permitted by law).
• To comply with our legal obligations.
  Security of Your Personal Information:
  We take the security of your personal information seriously and implement reasonable technical and
  organisational measures to protect it from unauthorised access, use, disclosure, alteration, or
  destruction.
  Disclosure of Your Personal Information:
  We may disclose your personal information to third parties in the following limited circumstances:
• To our service providers who assist us in operating our business (e.g., delivery companies,
  payment processors).
• When required by law or legal process.
• To protect our rights and property.
  Cross-Border Transfer of Personal Information:
  If we transfer your personal information to a third party in a foreign country, we will ensure that the
  recipient is subject to laws, binding corporate rules, or a binding agreement that provides an adequate
  level of protection in accordance with POPIA..
  Your Rights as a Data Subject:
  Under POPIA, you have the following rights:
  Right of Access: To request confirmation whether we hold your personal information and to access
  that information..
  Right to Rectification: To request the correction of any inaccurate, incomplete, or misleading personal
  information.
  Right to Erasure: To request the deletion or destruction of your personal information in certain
  circumstances.
  Right to Object: To object to the processing of your personal information on reasonable grounds
  relating to your particular situation, or for the purposes of direct marketing..
  Right to be Notified: To be notified if your personal information has been accessed or acquired by an
  unauthorised person.
  Right to not be subject to Automated Decision Making: In certain circumstances.
  Right to lodge a complaint: With the Information Regulator.
  Retention of Personal Information:
  We will retain your personal information only for as long as necessary to achieve the purpose for which
  it was collected or subsequently processed, or as required by law.
  Contact Us:
  If you have any questions or concerns about this Privacy Policy or our processing of your personal
  information, please contact us at:
  Company Physical Address: 494 Taljaard street, Hermanstad, Pretoria, 0082 South Africa Telephone
  Number – 012 377 1376/1877/2374 Whatsapp-065 896 8971 Please also refer to our website for
  contact details: https://dynamicengineparts.co.za/contact/
  Information Regulator:
  You have the right to lodge a complaint with the Information Regulator if you believe that we have not
  complied with POPIA. The contact details for the Information Regulator are available on their website.
  Changes to this Privacy Policy:
  Dynamic Engine Parts may, in its sole discretion, change this Privacy Policy at any time without notice.
  We encourage you to review this policy periodically for any updates.
  For more information on the Protection of Personal Information Act (POPIA), please refer to
  https://dynamicengineparts.co.za/ which may provide a link to the Promotion of Access to Information
  Act 2 of 2000 (PAIA)